Luna News

Manufacturer Holiday Deadlines for 2023 Custom Orders

Posted November 21, 2023

All custom orders must be placed by these dates to guarantee 2023 benefits. Please note a quote of benefits and/or authorization does not guarantee payment.  PLEASE NOTE THAT WE DO NOT ACCEPT UHC OR AETNA, we ask that you please update your records before sending benefit verifications for these insurances as we are not contracted.  Payment of benefits are subject to all terms, conditions, limitations and exclusions of the member’s contract at time of service.

MEDI (Flat Knit Trend/Design): 12/01/23

JUZO (Custom/Dyed/Prints/US Standard): 12/04/23

SIGVARIS (Elastic & Inelastic): 12/08/23

MEDI (Flat Knit Standard Color) 12/08/23

JUZO (Express Custom Online Orders): 12/11/23

JOBST/FARROW/JOVI: 12/15/23

PURE MEDICAL: 12/20/23

MEDI (Circular Knit): 12/20/23

CIRCAID: 12/28/23 by 1pm CST

L&R USA: 12/28/23 by 5pm CST

Manufacturer Holiday Deadlines for 2022

Posted November 28, 2022

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Posted June 13, 2022

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Posted November 11, 2021

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PLEASE NOTE: Today, December 13th, is the last day to submit orders for anything to be shipped in 2024 and be applied to 2024 benefits. We understand that there may be other deadlines you are used to but this year has been unlike any other and the demand is incredibly high and we want to make sure we give excellent customer service and we had to make tough decisions as a company for end of year demand. Those who had their benefits submitted prior to the 13th will be prioritized. We hope you understand and we thank you.