Luna News

Join us for the workshop ‘Scientific updates explaining the Venous-Lymphatic Connection’

Posted October 7, 2019

This is a course offered for the professional seeking current information regarding the new era of the lymphatic system, which is no longer secondary to the blood vascular system. Venous and lymphatic systems are mutually interdependent. However, both systems are “mutually complimentary” ONLY when they are in normal condition and functioning appropriately. When one of these two systems should fail (e.g., chronic venous hypertension, lymphedema), the homeostasis between the two systems is threatened and such mutual interdependence generates a new problem (Lee, Laredo, and Nevill, 2015). Phlebolymphedema emerges as a new combined insufficiency requiring proper diagnosis and treatment.

Click here to register

New lymphedema solutions from circaid

Posted October 7, 2019

The final pieces are finally in place for the circaid® reduction kit™ to give our therapists more tools to use during the treatment phase of decongestion.

The new circaid lobe accessory kit and circaid toe cap are now both available and can be ordered through your favorite medi® authorized dealer.

  • Proven results verses bandaging – view the case study by clicking here
  • Excellent patient compliance & satisfaction
  • More time for therapy

See a demonstration video now: click here

More information:

circaid lobe reduction kit: click here

circaid reduction kit toe cap: click here

Lymphedema: A Complete Guide

Posted April 9, 2019

US News & World Report: Can Men Get Lymphedema After Cancer Treatment?

Posted February 1, 2019

US News & World Report has published an extensive article on cancer-related lymphedema in men.

Click here to read the article.

Luna Medical 2019 Holiday Office Closings

Posted January 17, 2019

Tuesday, Jan. 1: New Year’s Day
Monday, Jan. 21: Martin Luther King Jr. Day
Monday, May 27: Memorial Day
Thursday, July 4: Independence Day
Monday, Sept. 2: Labor Day
Thursday, Nov. 28: Thanksgiving Day
Friday, Nov. 29: Black Friday
Tuesday, Dec. 24: Christmas Eve
Wednesday, Dec. 25: Christmas Day
Tuesday, Dec. 31: New Year’s Eve
Wednesday, Jan. 1: New Year’s Day (2020)

Lymphedema in a Venous World – February 1-2, Houston, TX

Posted January 7, 2019

Holiday Deadlines for Custom-Made Garments!

Posted December 1, 2018

Luna Medical, Inc. would like to say THANK YOU for everything! This year has been an incredible year and the year is about to end which means deadlines, benefits restarting and holiday closings. So to keep the season cheerful we have decided to extend our hours till the end of the year as follows (except on holidays):

Mondays: 8am-7pm CT
Tuesdays: 8am-7pm CT
Wednesdays: 8am-7pm CT
Thursdays: 8am-7pm CT
Fridays: 8am-5pm CT
(No Longer Closed For Lunch During The Day)

We did this as we are experiencing an incredibly higher than normal volume in phone calls, faxes and emails (including benefit checks). With this said, we are extending the timeframe we normally give with benefit request responses. We do not want to compromise our outstanding customer service so the only way we could do this is to extend our hours and extend our timeframe from 24 hour response time to 48 hour response time to faxed/emailed benefit requests. We will also respond within 24 hours to messages, voicemails and emails. Still better than others, right? REMEMBER—it should not take more than 1-2 days to verify benefits—if a provider is in-network it’s literally a simple check of the plan and straight-forward. It’s always important to know who is in-network with your patient’s plan—don’t leave them out in the cold this season with no coverage.

Please note the deadlines from our manufacturers below and our holiday hours/closings.

Sigvaris Coolflex NF

Posted June 29, 2018

Luna Medical Provides and Bills for Juzo Compression Wraps

Posted June 28, 2018

Memorial Day Weekend Hours

Posted May 23, 2018

REMINDER: Luna Medical, Inc. will be closing early on Friday, May 25th at 2:00pm CST and will also be closed on Monday, May 28th in honor of the Memorial Day Holiday. We will reopen with normal business hours on Tuesday, May 29th at 8:00am CST. We would like to thank you for your continued support and business, and we apologize for any inconvenience.

PLEASE NOTE: Today, December 13th, is the last day to submit orders for anything to be shipped in 2024 and be applied to 2024 benefits. We understand that there may be other deadlines you are used to but this year has been unlike any other and the demand is incredibly high and we want to make sure we give excellent customer service and we had to make tough decisions as a company for end of year demand. Those who had their benefits submitted prior to the 13th will be prioritized. We hope you understand and we thank you.